September 01, 2021
When someone joins your team, make their welcome swift, open, and warm to increase the likelihood that they’ll stay. (In other words, get that tote bag and mug in the mail.)
August 18, 2021
The journey to a more diverse and equitable work force is a long one. If you hire for diversity but don’t make any other systemic changes, you’re not fully addressing the issue.
August 04, 2021
New, market-driven approaches to the hiring process emphasize better communication, listening, and storytelling.
June 16, 2021
This month’s latest is about the “Ps” of preparation, process, people, product, presentation, pay, post-sale, practice, and psychology. (Pretend you can hear the letter “P” in psychology.)
June 02, 2021
Practice is key. The good news is, you don’t have to rack up 10,000 hours. You don’t even have to “make perfect.”
December 02, 2020
“One, two, a-one, two, three, four…” as Billy Joel says, “You can’t go the distance / With too much resistance.” Let’s talk about how to build trust—and how to keep it.
October 28, 2020
Video communication is your friend but, like all friendships, thrives within healthy rules and boundaries.
October 21, 2020
How can you research prospects the right way, without crossing over into creepy-town?
September 09, 2020
Memorialize, professionalize, personalize: crafting a lean and effective process for your team.
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