Results for Tag: Customer Success

Refuel Renewals

Rachel Smith

December 18, 2024

“Nothing bad comes from creating a joint success plan, and lots of bad things come from not.”

How Buyer Resilience Impacts the Sale

Adam Rosa

May 03, 2023

For the next three weeks, we’ll dig into the idea of resilience—who has it, how we talk about it, and how we can gain more.

Sales Is Like Dating—Break Up with Hope

Adam Rosa

February 15, 2023

In the month of love, and in the career of sales, it is especially prudent to know when to move on.

Sales Is Like Dating—Shut Up and Eat Your Spaghetti

Adam Rosa

February 08, 2023

My pain is your win, and your sales (and maybe your dating technique) is about to get a heck of a lot smoother, faster, and better. It’s story time.

Sales Is Like Dating—Finding the One

Adam Rosa

February 01, 2023

Sales is love and love is sales. Many of us have had loves, heartbreaks. We have had deals fall through, perfect prospects pass us by, and missed deals of a lifetime. When we start learning where to look and how to handle rejection, something magical happens.

Sales for Non-Sales Professionals: The Well-Fed Customer

Sandra Beasley

November 23, 2022

You gotta eat. Service patterns around food engage our larger feelings about what it means to feel welcomed, tempted, comforted, and nourished. 

The Art of Sales: Sharpening Visual Perception

Sandra Beasley

October 05, 2022

Use careful study of masterpiece paintings to intensify your attention and recall skills.

The Art of Sales: Embracing the Hustle

Sandra Beasley

September 28, 2022

From Andy Warhol to the Florida Highwaymen, visual artists figured it out a long time ago: no one should be embarrassed by looking to make a sale.

Give Your Zoom Some Zing

Sandra Beasley

August 10, 2022

Video-communication platforms are here to stay. Venture beyond Miss Manners to make your experience professional, effective, and inclusive. 

Sales News, February 2022

Rachel Smith

February 16, 2022

This month’s latest is all about trust.

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