September 01, 2021
When someone joins your team, make their welcome swift, open, and warm to increase the likelihood that they’ll stay. (In other words, get that tote bag and mug in the mail.)
August 18, 2021
The journey to a more diverse and equitable work force is a long one. If you hire for diversity but don’t make any other systemic changes, you’re not fully addressing the issue.
August 04, 2021
New, market-driven approaches to the hiring process emphasize better communication, listening, and storytelling.
July 21, 2021
Thinking bigger about game theory by looking at how it applies in the realms of oncology, cybersecurity, pandemic response, and pedestrian safety.
July 07, 2021
Whether a goalkeeper, a Man in Black, a mathematician, or a salesperson with a Monday-morning call list, strategies of game theory will come in handy.
June 23, 2021
“Going pro” in sales isn’t just a mantra. It’s not a P.R.O. degree, either.
June 09, 2021
No matter how wonderful the features are of the product you’re selling, don’t forget that you’re selling to a creature swayed by color, mood, and the size of the greeter at the front of a store.
May 26, 2021
Are we supposed to shoot for the moon, or aim a little closer to home?
May 12, 2021
What happens when you don’t deliver on the expectations of someone that you’re relying on for continued business? In the world of SaaS, the point of sale marks the beginning, not the end, of your relationship with a customer.
April 28, 2021
During the pandemic, the adoption of digital technology sped up. There’s no turning back, so what does this mean for your company?