Results for Author: Rachel Smith

Eating Our Own Dog Food

Rachel Smith

April 19, 2023

This week we’ll be sharing exactly what we saw when our web designers forced us to look in the mirror.

A Website Is a Terrible Thing to Waste

Rachel Smith

April 12, 2023

Users should never have to struggle to find what they are looking for on your website. Now, substitute “our” for “your,” and you see the problem we had at hand.

Personality Testing—the Good, the Bad, and the Drug-Induced

Rachel Smith

January 25, 2023

Personality characteristics can only predict about 20 percent of behavior. That’s because most people act different ways in different situations.

All an Illusion

Rachel Smith

January 18, 2023

Small simile update: our brain’s visual system is less “like a camera” and more like a card-counting, crystal-ball-wielding stoner who’s high on mushrooms.

Forget Everything You Thought You Knew About the Brain

Rachel Smith

January 11, 2023

The brain is a strange, complex structure with one critical role: allostasis. We don’t fully understand them, but having one is a serious upgrade from the “stomach on a stick” phase.

Maestro Mastery Hits 100

Rachel Smith

August 03, 2022

Maestro Group has reached a major milestone this week. You know who helped us get here? Cavemen.

Taking Your Body Language Online

Rachel Smith

June 29, 2022

“Digital body language” describes what we can use in written messages and video meetings that replaces physical body language and vocal cues. There are four law—value visibly, communicate carefully, collaborate confidently, and trust totally.

You Wrote What?!

Rachel Smith

June 22, 2022

Written communication is more often misinterpreted, since there’s no body language or vocal cues to read. Interrobangs, textese, emojis—your message is about a lot more than dotting Is and crossing Ts.

Sales News, June 2022

Rachel Smith

June 15, 2022

This month’s latest is all about communication.

Vocal Communication: It’s How You Say It

Rachel Smith

June 08, 2022

“Thanks a lot”: whether you hear that phrase as sincerity or snark is all about someone’s paralanguage.

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