THE MASTERY BLOG

I’m Not Biased, You’re Biased

Rachel Smith

December 27, 2023

Knowing what biases humans have can help us avoid them and make our best decisions. Except that we don’t. And we can’t.

The Right Frame of Mind

Rachel Smith

December 20, 2023

The same information, presented in a different way, takes on a whole new meaning.

The Bitter Truth About Confirmation Bias

Sandra Beasley

December 13, 2023

Is the universe always proving you right? You’re probably wrong about that.

To Change or Not to Change (Or Why You Always Go to the Same Italian Joint)

Mike Valade

December 06, 2023

When faced with status quo bias in your deal, it’s key to turn the old adage, “If it ain’t broke, don’t fix it,” to, “If it ain’t broke, don’t get fixated.” Every good thing runs its course.

Top Down Culture: Delivering Results With Compassion

Rachel Smith

November 29, 2023

How can we move toward more emotionally intelligent leadership?

The Power of Social Proof in B2B Sales: Trusting the Wisdom of the Crowd

Mike Valade

November 15, 2023

Research confirms that everybody else is using social proof in B2B sales.

Putting Smart Failure Into Action

Rachel Smith

October 25, 2023

So, if we’re not sitting in a circle and sharing personal stories, what should we be doing to create psychological safety?

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