Results for Tag: Bias

Birds Do It, Bees Do It, Even Amoebas Do It: Understanding the Decoy Effect

Rachel Smith

November 13, 2024

A sales decoy is just like a hunting decoy minus all the birds.

A Funny Thing Happened on the Way to the Louvre

Sandra Beasley

January 03, 2024

Frustrated by a complex sales problem? Don’t get mad. Get artsy.

I’m Not Biased, You’re Biased

Rachel Smith

December 27, 2023

Knowing what biases humans have can help us avoid them and make our best decisions. Except that we don’t. And we can’t.

The Right Frame of Mind

Rachel Smith

December 20, 2023

The same information, presented in a different way, takes on a whole new meaning.

The Bitter Truth About Confirmation Bias

Sandra Beasley

December 13, 2023

Is the universe always proving you right? You’re probably wrong about that.

To Change or Not to Change (Or Why You Always Go to the Same Italian Joint)

Mike Valade

December 06, 2023

When faced with status quo bias in your deal, it’s key to turn the old adage, “If it ain’t broke, don’t fix it,” to, “If it ain’t broke, don’t get fixated.” Every good thing runs its course.

A Website Is a Terrible Thing to Waste

Rachel Smith

April 12, 2023

Users should never have to struggle to find what they are looking for on your website. Now, substitute “our” for “your,” and you see the problem we had at hand.

You Wrote What?!

Rachel Smith

June 22, 2022

Written communication is more often misinterpreted, since there’s no body language or vocal cues to read. Interrobangs, textese, emojis—your message is about a lot more than dotting Is and crossing Ts.

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