Results for Tag: Psychology

To Change or Not to Change (Or Why You Always Go to the Same Italian Joint)

Mike Valade

December 06, 2023

When faced with status quo bias in your deal, it’s key to turn the old adage, “If it ain’t broke, don’t fix it,” to, “If it ain’t broke, don’t get fixated.” Every good thing runs its course.

The Power of Social Proof in B2B Sales: Trusting the Wisdom of the Crowd

Mike Valade

November 15, 2023

Research confirms that everybody else is using social proof in B2B sales.

Putting Smart Failure Into Action

Rachel Smith

October 25, 2023

So, if we’re not sitting in a circle and sharing personal stories, what should we be doing to create psychological safety?

What I Hear You Saying Is….

Rachel Smith

September 13, 2023

Listening is only half the battle—they have to know you’re listening.

Questioning Your Conversations

Rachel Smith

September 06, 2023

Most people don’t think they want to have meaningful conversations with strangers, but it turns out, most people are wrong.

Still Selling With Stories

Rachel Smith

August 30, 2023

“A story is the shortest distance between being a stranger and a friend.” – Paul Smith