June 29, 2022
“Digital body language” describes what we can use in written messages and video meetings that replaces physical body language and vocal cues. There are four law—value visibly, communicate carefully, collaborate confidently, and trust totally.
March 30, 2022
Cognitive biases work together to create nine bias traps that affect decision-making. Escaping them requires prediction, intentionality, premortems, and a little less storytelling.
December 29, 2021
Only 27 percent of graduates end up in a field related to their major. Turns out there is nothing wrong with that.
September 29, 2021
So maybe email did unleash our “hyperactive hive minds.” But now that Pandora’s box is open, where do we go from here?
June 30, 2021
Is there a secret to building high-performance sales teams that can be solved by emotional intelligence?
March 31, 2021
Once we understand how deeply opinions can be tied to identity, it’s no wonder most of us don’t react well when presented with a different point of view. Act like an expert negotiator, and help people detach their present from their past.
December 30, 2020
When to hold ’em, when to fold ’em, and adopting the mindset of a victor every time you sit down at the table.
September 30, 2020
Is your team composed of redworkers, or blueworkers? Trick question–here’s why you should encourage them to be both.
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