June 22, 2022
Written communication is more often misinterpreted, since there’s no body language or vocal cues to read. Interrobangs, textese, emojis—your message is about a lot more than dotting Is and crossing Ts.
June 08, 2022
“Thanks a lot”: whether you hear that phrase as sincerity or snark is all about someone’s paralanguage.
June 01, 2022
Communication has evolved. We, as humans, however, have not. The brain that interpreted symbols on cave walls is the same one interpreting emojis and LOLs.
May 25, 2022
We reveal the secrets to making a “spiffy” first impression (one that isn’t about leopard-print bow-ties, stiletto heels, or gilded business cards), go-to conversation starters, and how to follow up.
May 11, 2022
So you’ve honed your message and identified prospects? Congrats. Keep going with pre-drafted cadences, ready-to-go gifts, and deconflicting strategies.
May 04, 2022
The decisions that lie ahead are a lot more complex than whether to hug, shake hands, or bump elbows.
April 27, 2022
Snap at your partner for no reason? Feel like punching someone in the throat? “Lizard brain” is that ancient vestige inside all of us that doesn’t respond to facts or logic. There’s just one problem.
April 13, 2022
What someone learns from body language and vocal cues is important, but we’re not going to sub in interpretive dance for discovery calls anytime soon.
April 06, 2022
Be careful of falling for catchy internet “facts”—hook, line, and sinker—and letting them guide your company’s sales strategy.